Mark Tompkins, Support Specialist/Field Technician & Corporate Trainer at AES Corporation, provides expert technical support of AES Corporation products and services for customers in the Western US and Canada region. He also instructs AES Training Academy onsite and regional product training sessions, designed for multiple dealers and installers without having to travel long distances. Mark has over 30 years of experience in the security industry. With his background as a business owner and having served in several management and engineering positions for service and installation organizations throughout his career, Mark has garnered an extensive understanding of all aspects of the alarm industry. Mr. Tompkins holds an Oregon Journeyman’s Class A Limited Energy License along with a NICET Level 3 Certification in Fire Alarm Technology.