This important update addresses the "Powered by AES" lock up issue being experienced in a limited number of units, as well as other enhancements and bug fixes. Please continue on this page for more details.
2.0 SUBSCRIBER SOFTWARE UPDATE
Please read the important step-by-step instructions below before completing the 2.0 Subscriber software update available for download in Step 6.
STEP 4Transfer the individual files to your formatted USB thumb drive, which was prepared in "Step 2" above. DO NOT transfer the file with the .tar.gz extension to the USB thumb drive!
Capture your existing Subscriber settings.
- This update will reset your Subscriber to its original factory settings. Please make note of your Subscriber ID and Cipher Code. AES has provided a template, which you can download here.
- It is important you know your Subscriber ID and Cipher Code before continuing with the upgrade.
Update your 2.0 Subscriber to the latest software version.
Please Note: There are two files that need to be uploaded. When subscriber says remove USB on LCD screen, do NOT remove. You will need to hit the reset button a second time.